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Services
U.S.
Based Technicians and Call Center!
Welcome
to TechCall Network, the fast answer to all your outsource, help desk,
advanced technical support and customer service call center
needs. We pride ourselves in providing a customer service
solution tailored to meet your budget and personnel
requirements. It is our years of experience and a
professional infrastructure that allows us to provide companies
with affordable outsourcing models and flexible
plans to get them started right the first time. [More
Information] 1-800-705-8060
"Technical
Outsource Services that give your bottom line Support"
TechCall
Network™
is the lowest cost U.S. based outsourced advanced technical support call center
available in
the high technology industry today. You
may not find a more qualified group of U.S. based technicians and
skilled professionals at twice the price.
What
if you could provide your customers with first
quality technical support services
and only pay for the personnel you need while spending 40% or less of your
projected support budget?
Service
Packages include all levels of SUPPORT:
Tier
1 - Customer Support
Tier
2 - Technical Support Services
Tier
3 - Advanced Technical Option
One:
9 AM - 9 PM ET, 8 AM - 8 PM CT, 7 AM - 7 PM MT, 6 AM - 6 PM
PT Monday - Friday
Option Two:
24 hours, 7 days a week (24/7)
Features
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Technical
supervisor on duty at all times
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Customized
database for customer tracking
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Reports with summary activities
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Monthly
reports with detailed encounter analysis
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Customer
surveys for satisfaction metrics
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Quality personnel for enterprise systems and network support services
Unique
Capabilities
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Remote
control of customer PC without downloading software
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Customer
can remote control technicians PC for training purposes
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File
transfer and PC updating during a support session
Call
Toll Free for Information 1-800-705-8060
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