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" Finally an affordable integrated  CRM solution that implements very fast and is easy use for all my staff..."  [More Information

NEWS   

July 27, 2007, Columbus Ohio, TWI announces NEW 12˘ per minute 800 toll free teleconferencing services.  There is no minimum fee and sign-up is available online for group conferences anytime.
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Outsourced Technical and Customer Support

Services 

U.S. Based Technicians, Technical Help Desk and Call Center!

Welcome to TechCall Network, the most COST EFFECTIVE answer to all your support outsource call center, help desk service, advanced technical support and customer service call center needs. We provide a support solution tailored to meet your budget and requirements.  It is our years of experience and professional infrastructure that allows us to provide companies with affordable outsource technical support models and flexible customer service plans to get your support outsource solution right - and implemented on time.
[More Information1-800-705-8060

PROVIDING U.S. BASED TECHS AND SERVICE REPRESENTATIVES TO DELIVER PROFESSIONAL RESOURCE SOLUTIONS YOU CAN COUNT ON TO SERVE YOUR CUSTOMERS AND REDUCE SUPPORT COSTS.

Our Technicians & Staff deliver affordable quality support services.
 Call
1-800-705-8060 for our low cost Shared Tech Start-up Package

TechCall Network™ is the lowest cost U.S. based outsourced advanced technical support call center available in the high technology industry today.  You may not find a more qualified group of U.S. based help desk technicians and skilled professionals at twice the price. 

QUICK TECH SUPPORT PROPOSAL REQUEST FORM

What if you could provide your customers with first quality technical support services and only pay for the personnel you need while spending 40% or less of your projected support budget?

Service Packages include all levels of SUPPORT: 

Tier 1 - Customer and General Tech Support
Tier 2 - Technical Support Services
Tier 3 - Advanced Technical 

Option One:  9 AM - 9 PM ET, 8 AM - 8 PM CT, 7 AM - 7 PM MT, 6 AM - 6 PM PT
Monday - Friday, Business Hours coverage.

Option Two:  24 hours, 7 days a week (24/7)

Help Desk Features and Options

  • Technical supervisors to manage technical staff

  • Customized database available for customer tracking 

  • Reports with summary activities to meet project requirements

  • Monthly reports with call encounter statistics

  • Quality personnel for enterprise systems and network support services located in the United States.

Unique Capabilities

  • Remote control options without downloading software

  • Online training sessions to maximize efficiency and reduce costs

  • File transfer and PC updating options to assist customer. 

Call Toll Free for Information 1-800-705-8060

Update10-30-2009

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